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Figo advertises something no major competitor offers: 100% reimbursement. No copay, nothing withheld, the insurer covers the whole eligible bill once your deductible is met.
For a category where 90% is the ceiling almost everywhere, that’s a genuinely different number. It’s also attached to a condition that most summaries skip, and the condition is the entire story.
Here’s the Figo pet insurance review.
This is general information, not veterinary or financial advice. Always confirm coverage details directly with your insurer and consult your vet for diagnosis and treatment decisions.
The 100% Reimbursement, With the Condition Attached
Figo’s 100% reimbursement is available with certain deductible selections — specifically at the $1,000 deductible level. It isn’t a free upgrade you can bolt onto any configuration.
Read that as a trade, because that’s what it is: you accept a high fixed cost per year in exchange for the insurer covering everything above it. Figo also offers unlimited annual payouts, so at that configuration there’s no ceiling either.
Work through a hypothetical $12,000 emergency year. At $1,000 deductible and 100% reimbursement, you pay $1,000. At a $500 deductible and 90% — a typical strong configuration elsewhere — you pay $500 plus 10% of $11,500, which is $1,650. The Figo structure wins by $650, and the gap widens as the bill grows.
Now run a $1,800 year. Figo: you pay $1,000. The 90% policy: $500 plus $130, so $630. The cheaper deductible wins comfortably.
The 100% tier is a catastrophe-optimized structure. It beats the alternatives precisely when things go badly, and loses when they go mildly. That’s a legitimate way to buy insurance — it’s the same logic as the hybrid we describe in pet insurance vs. an emergency fund — but it is not “better coverage” in general.
What Else Figo Offers
Beyond the headline tier, Figo sells conventional accident-and-illness coverage with a range of deductibles, reimbursement rates and annual limits including unlimited. It’s known for a strong digital experience, and it covers the categories you’d expect from a mid-to-upper-market carrier.
If you configure it at a lower deductible, you get an ordinary good policy at ordinary reimbursement rates. The distinctiveness lives entirely at the top of the deductible ladder.
Where Figo Is Weaker
The 100% headline invites misreading. Owners see the number, assume it applies to whatever plan they can afford, and end up at a lower tier that reimburses like everyone else. Check which configuration your quote is actually on.
No diminishing deductible — nothing rewards claim-free years the way Embrace’s does, which is a real gap given that a $1,000 deductible is a lot to carry through several healthy years.
No direct vet pay. A $1,000 deductible plus a large bill still means fronting the money — see how to file a claim. Only Trupanion solves that.
Exam fees and some categories are add-ons depending on how you build the plan.
You might be thinking: a $1,000 deductible every single year is a lot to swallow. It is, and that’s the honest objection. Annual deductibles reset each January regardless of how your dog is doing — so a chronic condition means paying it again, year after year. That specific weakness is exactly what Trupanion’s per-condition structure eliminates.
How It Compares
| Figo | Healthy Paws | Pumpkin | |
|---|---|---|---|
| Max reimbursement | 100% (at $1,000 deductible) | Up to 90% | 90% |
| Deductible range | Up to $1,000 for the top tier | $100–$5,000 | $100–$1,000 |
| Annual limit | Unlimited available | $5k to unlimited | Tiers incl. unlimited |
| Dental illness | Covered | Not covered | Covered |
| Deductible resets | Annually | Annually | Annually |
Against Healthy Paws — the other high-deductible catastrophic option — Figo’s advantage is dental illness coverage, which Healthy Paws excludes entirely. That’s covered in our Healthy Paws review.
Who Should Buy Figo
Buy it if: you can comfortably absorb $1,000 in a year, you want the strongest possible protection against a catastrophic bill, and you’d rather pay a known fixed amount than an open-ended percentage of an unknown one.
Look elsewhere if: $1,000 out of pocket in a bad month would be a genuine problem, your dog has a chronic condition that will trigger the deductible every year, or you want a low deductible so mid-size claims actually pay.
The clean fit is a hypothetical owner with real savings insuring a large breed with high tail risk — a Great Dane, say. You’re not buying help with the $900 vet visit. You’re buying certainty about the $18,000 one.
Frequently Asked Questions
Is Figo’s 100% reimbursement real? Yes, at qualifying deductible selections — specifically the $1,000 tier. It’s not available across every configuration, so confirm what your quote is built on.
Does Figo have annual payout limits? Unlimited payout options are available.
Does the deductible reset every year? Yes, like almost all US carriers. A chronic condition means paying it annually — the exception is Trupanion’s per-condition structure.
Is 100% reimbursement better than 90%? Only in combination with the deductible it requires. Run your own numbers on a realistic bill before assuming the bigger percentage wins.
The Bottom Line
Figo’s 100% tier is one of the few genuinely distinctive structures in US pet insurance, and for the right owner it’s excellent — high deductible, nothing withheld above it, no annual ceiling.
But it’s a configuration, not a feature you get for choosing the brand. If you can’t sit at the $1,000 deductible, you’re buying an ordinary good policy and the headline doesn’t apply to you. Price the actual build, run it against a $500/90% alternative on a realistic bill, and take whichever wins on your numbers.
The full field is in the 2026 comparison.
For a breed with predictable high-cost surgery ahead, the $1,000 deductible reads very differently. Compare it against the real figures in English Bulldog insurance costs.
Sources & Methodology
Reimbursement, deductible and annual limit options, including the availability of 100% reimbursement at qualifying deductible selections and unlimited payout options, reflect Figo’s published plan terms as of 2026, cross-checked against U.S. News and Pet Insurance Quotes comparison data. Worked examples use standard US order-of-operations, with the deductible applied before the reimbursement percentage. We have no commercial relationship with Figo, and no carrier reviewed here paid for or reviewed this article.
Last reviewed and updated: September 2026